Automated working-time reports for a temporary staffing agency

Challenge

A staffing agency serving 250+ clients was buried in manual work processing working-time reports. Data arrived in different formats from many sources, and every report had to be retyped before billing.

  • Manual processing of reports from many sources and formats.
  • High risk of errors and billing delays.
  • No standardisation of input data.
  • Large, growing document volume.

What we built

We deployed an AI agent with OCR that extracts data from reports in any format — PDFs, scans, spreadsheets, emails. The agent standardises input, maps it to the client's system schema and pushes it downstream in a GDPR-compliant flow.

A human only steps in on exceptions the agent flags for review. The back-office team got hundreds of hours back every month and can now focus on client work instead of retyping data.

OCRAI agentBilling system integration

Results

300h
saved per month

Hours returned to the back-office team.

97%
of reports automated

Humans only step in for exceptions.

2 mo.
time to ROI

The rollout paid for itself in two months.

1 day
shorter billing cycle

Monthly close completed a full day earlier.

Next step

Facing a similar challenge?

Start with a free audit — we'll pinpoint the first process where AI pays back in 90 days.